Market Metrics gives presentation on strategic management for small businesses

We are pleased to announce that Greg Graham, the Principal of Market Metrics, has been invited to give a presentation to the Eastern Ontario Chapter of the Canadian Association of Management Consultants. In this presentation, Greg will present a practitioners’ overview of challenges faced by small- and medium-sized businesses undertaking a strategic... 

Market Metrics judges UofT business case competition

The principal of Market Metrics, Greg Graham, was recently a judge at the University of Toronto’s Graduate Management Consulting Association (GMCA) Business Case competition. The competition is an opportunity for GMCA members to develop hands-on experience in consulting. A short business case was released to the students on Monday, November 2,... 

Our new values statement

We were working with a new client when we realized that we recommend having a values statement — but we didn’t have one ourselves! Kind of a case of the shoemaker’s kids going barefoot. The textbooks say that a values statement should represent the core priorities of the organization, and be reflected in the organization’s culture.... 

We’re renovating!

We are having renovations done, and our office may experience temporary outages in power, telephone, LAN and Internet connectivity as work proceeds throughout the month of May. We appreciate your understanding and patience should you call/fax us and the telephone rings unanswered (this could happen if our service provider is working on relocating... 

New CMC-Canada advertising campaign debuts

CMC-Canada has just launched a new ad campaign called “we handle the tough stuff” to raise the awareness of the Certified Management Consultant (CMC) designation. In business, situations sometimes arise that fall outside of the ordinary. When these crises occur, you need someone who immediately grasps the problem, and who will work with... 

Holiday schedule: Office closed Dec 25 through 30

Happy holidays to you and yours, and our best wishes for a healthy, happy and prosperous 2014! We would like to take this opportunity to thank our clients for their business over the past year. We appreciated and enjoyed the opportunity to work with you. The office will be closed for the holiday break from Wednesday, December 25 through Friday, January... 

It’s time to support your local School Supplies drive

As the back-to-school season approaches, now is the time to support local programs that provide children from low-income families with essential school supplies. How big a problem is this? Staples says that its survey of Canadian teachers recently conducted with Vision Critical found that one third of students will start their school year without... 

Resource links updated to reflect NRC cluster closings

Over the past two years, the National Research Council (NRC) has closed several of its technology clusters following a review of the organization’s cluster initiatives. The corresponding NRC web sites for these closed clusters were subsequently archived. We believe that these archives still contain valuable information, so we’ve updated... 

Holiday schedule: Closed from noon Dec 24 to Jan 3

Happy holidays to you and yours, and our best wishes for a healthy, happy and prosperous 2013! We would like to take this opportunity to thank our clients for their business over this past year. We appreciated and enjoyed the opportunity to work with you. The office will close for the holiday break at noon on Monday, December 24, and re-open on Thursday,... 

Market Metrics qualified to provide IRAP DAS service

Market Metrics Inc. announced today that it has been qualified by the Canadian Association of Management Consultants (CMC-Canada) to provide consulting services under an agreement between the National Research Council of Canada Industrial Research Assistance Program (NRC-IRAP) and CMC-Canada. NRC-IRAP and CMC-Canada have entered into an agreement whereby... 

Market Metrics moves to Wellington West Village

The Market Metrics office will be closed from Friday, March 9 through Friday, March 16 as we relocate and set up shop in a new office in Wellington West Village. The new location is more than 20 km closer to downtown Ottawa than our current west-end location in Kanata. We plan to re-open on Monday, March 19. Wellington West Village is described by the... 

Updated study of Canadian IaaS published

Market Metrics and The Gottlieb Group announced today that the updated edition of their joint study of the Canadian market for hosting services has been completed is now available from the publisher, NBI/Michael Sone Associates. The two firms jointly define “hosting services” as the provision of IT services based upon outsourced infrastructure operated... 

Updated study of Canadian IaaS market underway

Market Metrics and The Gottlieb Group announced today that an updated edition of their joint study of the Canadian market for hosting services has been commissioned by NBI/Michael Sone Associates. The firms define “hosting services” as the provision of IT services based upon outsourced infrastructure operated in a data centre by a third party; this... 

Enhanced strategic planning capabilities to better serve our clients

Market Metrics would like to congratulate Greg Graham, Managing Director, on his successful completion of a Certificate in Strategic Management at the Canadian Management Centre. Says Mr. Graham “I started the program last year in order to keep current with the latest techniques in strategic planning. As a Certified Management Consultant I am... 

Market Metrics to supply 2011 Edition of “Canadian PBX Market Report”

Market Metrics announced today that the firm again has been commissioned to provide a study of the Canadian market for business telephone systems by NBI/Michael Sone Associates — for the eight consecutive year. “We’re pleased to have the opportunity to work again with NBI/Michael Sone Associates, and to examine this dynamic market” says... 

Happy holidays!

Happy holidays to you and yours, and our best wishes for a healthy, happy and prosperous 2011! We would like to thank all of our clients for their business over this past year. We have appreciated and enjoyed the opportunity to work with you. Market Metrics will be closed for the holiday season from Friday, December 24 through Friday, December 31, re-opening... 

Relaunched web site supports focus on strategic planning

November 5, cialis 2010 — Market Metrics announced today that the consultancy has relaunched its web site, malady with a completely new look and content that reflects its renewed focus on strategic planning services. “Strategic planning requires setting goals, researching your market, and formulating a strategy to reach your goals. While... 

New study of the Canadian market for hosting services completed

July 12, 2010 — Market Metrics and The Gottlieb Group announced today that an update of their joint study of the Canadian market for hosting services has been completed. The two consultancies’ initial Canadian Hosting Market Report described the competitive landscape of the hosting market in Canada in the period 2006-2008, and divided the... 

New study of the Canadian market for hosting services underway

April 12, 2010 — Market Metrics and The Gottlieb Group announced today that an update of their joint study of the Canadian market for hosting services has been commissioned by NBI/Michael Sone Associates. The firms define “hosting services” as the provision of IT services based upon outsourced infrastructure operated in a data centre... 

Now available… “Canadian PBX Market Report, 2009 Edition”

March 16, 2010 — Market Metrics today announced that the consultancy’s latest annual study of the Canadian market for business telephone systems has been published and will be available shortly from NBI/Michael Sone Associates. This is the sixth consecutive year that Market Metrics has researched and authored this study for NBI/Michael Sone... 

FREE for Canadian market planners… Economic update and over 100 vital info links

February 18, 2010 — Market Metrics today announced the update of its Quarterly Canadian Economic Update, a time-saving quick reference that gathers together in one spot economic assumptions to help clients with their 2010 planning, forecasting and budgeting activities. Available on the consultancy’s web site, the Quarterly Canadian Economic... 

Happy Holidays!

Ottawa at night featuring the Canadian Museum of Civilization. (Photo courtesy of Ottawa Tourism) Happy holidays to you and yours, and our best wishes for a healthy, happy and prosperous 2010! We would like to thank all of our clients for their business over this past year. We have appreciated and enjoyed the opportunity to work with you. Market... 

New secure mailing address

IMPORTANT UPDATE: Please note that this post office box is no longer in use since we moved in spring 2012. Our new mailing address can be found using the “Mail & Packages” link under the “Contact Us” tab. October 30, 2009 — After hearing from a colleague about a client’s mailed cheque being pinched from his company’s... 

Market Metrics provides free management advisory services to eligible SMEs

September 30, 2009 — REVISED SEPTEMBER 14, 2012 — Market Metrics Inc. announced today that it has been qualified by the Canadian Association of Management Consultants (CMC-Canada) to provide management advisory services under an agreement between the National Research Council of Canada Industrial Research Assistance Program (NRC-IRAP) and... 

What’s the Canadian market for Unified Communications? New report under way

March 17, 2009 — Market Metrics today announced that a new market study is underway to assess the Canadian business market for Unified Communications. Unified Communications, often called “UC”, is the integration of voice, presence, instant messaging, conferencing and other communication media and applications into a single system.... 

“Canadian PBX Market Report, 2008 Edition” now published

January 23, 2009 — Market Metrics today announced that the consultancy’s latest annual study of the Canadian market for business telephone systems has been published and will be available shortly from NBI/Michael Sone Associates. This is the sixth consecutive year that Market Metrics has researched and authored this study for NBI/Michael... 

Happy Holidays! December 2008 holiday schedule

(Photo courtesy of the City of Ottawa) We would like to thank all of our clients for their business over this past year. We have appreciated and enjoyed the opportunity to work with you. Happy Holidays to you and yours, and a healthy, happy and prosperous 2009! Market Metrics will be closed for the holiday season from Wednesday, December 24 through... 

Market Metrics launches “Quarterly Canadian Economic Update”

November 13, 2008 — Market Metrics today announced the launch of its new Quarterly Canadian Economic Update, a time-saving quick reference that gathers together in one spot economic assumptions to help clients with their 2009 planning, forecasting and budgeting activities. Now available on the consultancy’s web site, the Quarterly Canadian... 

“Canadian Hosting Market Report, 2008 Edition” published exclusively by NBI

October 7, 2008 — Market Metrics and The Gottlieb Group today jointedly announced that their new study of the Canadian market for hosting services is now available exclusively from NBI/Michael Sone Associates. The Canadian Hosting Market Report, 2008 Edition is a survey of the competitive landscape of the hosting market in Canada, defined as outsourced... 

“Canadian ACD/Contact Centre Market Report, 2008” now available

June 23, 2008 — Market Metrics today announced that the Kanata-based consultancy’s study of the Canadian market for Automatic Call Distribution (ACD) and other contact centre equipment has been published and is now exclusively available from NBI/Michael Sone Associates. The Canadian ACD/Contact Centre Market Report has been published every... 

Market Metrics to contribute contact centre study to NBI/Michael Sone Associates’ 2008 market research programme

April 25, 2008 — Market Metrics today announced that the Kanata-based consultancy will contribute a study of the Canadian market for Automatic Call Distribution (ACD) and other contact centre equipment to NBI/Michael Sone Associates’ 2007 Market Research Program. This marks the sixth consecutive year that Market Metrics has researched and... 

2007 edition of “Canadian PBX Market Report” now available

February 4, 2008 — Market Metrics today announced that the consultancy’s latest annual study of the Canadian market for business telephone systems has been published and is now available from NBI/Michael Sone Associates. This is the fifth consecutive year that Market Metrics has researched and authored this study for NBI/Michael Sone Associates. Founded... 

Market Metrics turns 5!

January 3, 2008 — As we celebrate the successful completion of our fifth year of business, we would like to take this occasion to thank all of our clients, past and present. We have appreciated and enjoyed the opportunity to work with you and look forward to productive collaborations again in the future.  Read More →

December 2007 holiday schedule

We would like to take this opportunity to thank all of our clients for their business over this past year. We have appreciated and enjoyed the opportunity to work with you! Market Metrics will be closed for the holiday season from Monday, December 24 through Wednesday, January 2, re-opening on Thursday, January 3. We wish you Happy Holidays and a healthy,... 

“Business Phone Reseller” database — 2007 Edition underway

September 12, 2007 — As part of our consulting practice, Market Metrics is sometimes asked by manufacturers of business telephone systems and related products to assist in developing their Canadian distribution networks. For this reason, and for use in our own market analyses, we maintain a database of interconnects, value-added resellers, systems... 

First edition of the “Canadian Ethernet Switch Market Report” published

July 30, 2007 — Market Metrics today announced that the consultancy’s study of the Canadian business market for Ethernet switches has been published by NBI/Michael Sone Associates. This event marks both the first time that a market study examining the Ethernet switch product category has been published by NBI/Michael Sone Associates, and... 

Market Metrics to attend the 2007 Canadian Telecom Summit in Toronto, June 11-13

June 1, 2007 — Greg Graham of Market Metrics will be attending the 2007 Canadian Telecom Summit at the Toronto Congress Centre from June 11 to 13, and is available for meetings with Toronto-area clients and conference attendees at that time. The conference features a stellar lineup of speakers including senior executives from Alcatel-Lucent,... 

Market Metrics to contribute multiple studies to NBI/Michael Sone Associates’ 2007 market research programme

March 12, 2007 — Market Metrics today announced that the consultancy will contribute three Canadian market studies to NBI/Michael Sone Associates’ 2007 Market Research Programme. This marks the fifth consecutive year that Market Metrics has researched and authored studies for NBI/Michael Sone Associates. Founded in 1977, NBI/Michael Sone... 

Market Metrics study submitted to CRTC

January 10, 2007 — A study prepared by Market Metrics on behalf of Shaw Cable was submitted to the Canadian Radio-television and Telecommunications Commission (CRTC) for use in preparing the CRTC’s report examining the future facing Canadian television broadcasters. The CRTC is the public authority that regulates and supervises broadcasting... 

December 2006 Holiday Schedule

December 2, 2006 — We would like to take this opportunity to thank all of our clients for their business over this past year. We have appreciated and enjoyed the opportunity to work with you! Market Metrics will be closed for the holiday season from Monday, December 25 through Tuesday, January 2, re-opening on Wednesday, January 3. We wish you... 

New white paper service combines market research with writing

July 17, 2006 — Market Metrics and ThatWhitePaperGuy.com today announced a turnkey white paper service for advanced technology companies. The new service will be provided jointly by the two firms. “Clients can sometimes double-up their return on research by using it for white paper background as well as market planning,” says Greg Graham,... 

Meet us in Toronto from June 12-14

June 1, 2006 — Greg Graham of Market Metrics will be attending the 2006 Canadian Telecom Summit at the Toronto Congress Centre from June 12th to 14th, and is available for meetings with Toronto-area clients during that time. The conference features a stellar lineup of speakers including senior executives from Alcatel, Allstream, AT&T, Avaya,... 

New alliance offers SME strategic marketing service

April 10, 2006 — Market Metrics and Kingsford Consulting Limited today announced a strategic alliance to jointly offer integrated strategic marketing services to the small- and medium-sized enterprise (SME) community in eastern Canada. The alliance is motivated by the fact that most small- and medium-sized businesses have neither the staff nor... 

Market Metrics consultant named to CMC-Canada Honour Roll

Shown above, Ms. Alice Kubicek CMC, Eastern Ontario Chapter Chair, and Mr. Rainer Beltzner FCMC and President of the Institute of Certified Management Consultants of Ontario, present the Honour Roll award to Mr. Graham. April 14, 2005 — Gregory Graham, a senior consultant with Market Metrics, was named yesterday to the Canadian Association of... 

Market Metrics opens office in Kanata

June 16, 2003 — Market Metrics today announced the opening of the company’s new office in Kanata. The company provides research and strategic marketing services for the advanced technology sector, and believes that a physical proximity to Ottawa’s telecommunications and software industries will both help the company maintain close... 

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  • Meet Greg Graham

    photo of Greg Graham, Certified Management Consultant - Strategic Marketing - Ottawa, Ontario

    Market Metrics Inc. helps knowledge-based businesses with strategy, planning and innovation and was founded in 2003 by Greg Graham, a seasoned marketing professional. Greg is a Certified Management Consultant (CMC), an Accredited Small Business Consultant (ASMEC), a member of the American Marketing Association, and holds MBA/BEE degrees as well as a Certificate in Strategic Management. He frequently performs consulting engagements on behalf of the Government of Canada's Industrial Research Assistance Program (IRAP). Prior to Market Metrics, Greg's 21 years of corporate experience encompassed tech start-ups through Fortune 500 companies.

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