Market Metrics to supply 2011 Edition of “Canadian PBX Market Report”

Market Metrics announced today that the firm again has been commissioned to provide a study of the Canadian market for business telephone systems by NBI/Michael Sone Associates — for the eight consecutive year.

“We’re pleased to have the opportunity to work again with NBI/Michael Sone Associates, and to examine this dynamic market” says Greg Graham, the founder and principal of Market Metrics, a boutique consultancy that provides research and strategic marketing services to the Canadian ICT (Information and Communication Technologies) sector.

Market Metrics has researched and authored 15 market studies for NBI/Michael Sone Associates since 2003, including seven editions of the publisher’s “Canadian PBX Market Report” as well as the “Canadian Unified Communications Market Report” and “Canadian Ethernet Switch Market Report”.

Published annually since 1982, the “Canadian PBX Market Report” is the cornerstone of NBI/Michael Sone Associates’ CPE series of syndicated research reports. The report presents quantitative and qualitative information on the Canadian market for key telephone systems (KTS), private branch exchanges (PBX) and IP private branch exchanges (IP-PBX) as well as profiling the leading vendors in Canada -– Alcatel-Lucent, Avaya, Cisco, HP Networking, Mitel, Panasonic, Siemens and Toshiba. Included are estimates of vendor market share, product shipments, installed base, revenues at end-user levels, and segmentation by system size, technology, end-user vertical industry, and geographical region.

The updated edition will be similar in content and cover the time period 2009-2012. Planned for publication in late summer or early fall, the report will be exclusively available from NBI/Michael Sone Associates.

About NBI/Michael Sone Associates

Founded in 1977, NBI/Michael Sone Associates is a leading Canadian market research and consulting firm whose mission is to provide statistically-based, primary-sourced information on the Canadian telecommunications industry. NBI/Michael Sone Associates’ independent, full-service research information provides vital tools for strategic and market planning to service providers, equipment manufacturers, start-ups and the investment community. More information about NBI/Michael Sone Associates can be found at

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  • Meet Greg Graham

    Market Metrics Inc. helps knowledge-based businesses with strategy, planning and innovation and was founded in 2003 by Greg Graham, a seasoned marketing professional. Greg is a Certified Management Consultant (CMC), an Accredited Small Business Consultant (ASMEC), a member of the American Marketing Association, and holds MBA/BEE degrees as well as a Certificate in Strategic Management. He frequently performs consulting engagements on behalf of the Government of Canada's Industrial Research Assistance Program (IRAP). Prior to Market Metrics, Greg's 21 years of corporate experience encompassed tech start-ups through Fortune 500 companies.

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